FIELD SERVICE

Every industry has its own business processes, requirements and challenges. That’s why we offer a range of solutions designed specifically to automate the processes for service companies and can customise SAP Business One software specifically for your needs

STREAMLINE OPERATIONS

Simplify the end-to-end process for service calls. Easily manage key activities and schedules. Drill down into customer accounts or service call history when you’re in the field. Stay on schedule and get real-time updates when your drivers are on the road. Plan out daily distribution schedules. Reduce the time spent on the road with an integrated mapping tool. Or, if plans change, simply drag and drop to update your schedule. When items have been delivered, update SAP Business One instantly with an electronic signature from your customer. Key features include:

Mobile app for driver

Photo or signature P.O.D.

Drag-and-drop to reschedule deliveries

Track van locations in real-time

Use Sales orders, Pick lists or Deliveries

BUSINESS BENEFITS

SAP Business One can help you:

  • Save time with real-time route mapping

  • Cut down on human-error with driver app directly linked to SAP Business One

  • Improve deliveries planning

  • Track the stock in each service car more accurately

  • Get proof of delivery in real time

  • Improve profit margins and gain insight into your true expenses

  • Increase customer satisfaction through faster, more accurate order processing

  • CRM – customer’s sales, orders and any dialogue you have with them

GROW WITH YOU

Our team can create a configurable, adaptable and scalable solution that’s easily set up and integrates seamlessly with existing software. SAP Business One is designed to grow with your business, so your software remains “future-proof” as your company’s needs change.

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